PRODUCT RELATED
GENERAL
Is the fismool eye mask suitable for everyone?
Most people can use it, but if you are uncomfortable with certain sounds or wearing a mask, it may take some time to get used to it. People with ear issues or light sensitivity should consult a doctor before use.
Is it suitable for sensitive skin?
They are generally suitable for all skin types, including sensitive skin. Look for hypoallergenic options if needed.
What is the material of the white noise mask? Is it suitable for sensitive skin?
Our eye masks are made from soft, breathable materials like memory foam, silk, or cotton, designed for comfort.
FISMOOL SOUND SLEEP MASK
What is a white noise sleep mask?
A white noise sleep mask is a device that combines a sleep mask, white noise player, and headphones, designed to help users fall asleep faster and improve sleep quality.
What are the main features of this eye mask?
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Total darkness (blocks ambient light to improve sleep quality)
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Bluetooth 5.0 wireless connection (supports music, meditation, podcasts, etc.)
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Built-in white noise (provides soothing sleep sounds like rain or ocean waves)
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Soft, skin-friendly material (comfortable for extended wear)
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Adjustable design (fits different head sizes for a better fit)
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How does white noise help with sleep?
White noise is a consistent sound that masks environmental noises, such as traffic or conversations, helping the brain relax and creating a calm sleep environment.
How does the sleep mask work with white noise?
The sleep mask has built-in speakers that play white noise. The light-blocking design helps reduce light interference, while the white noise plays through earphones or built-in speakers to help you enter deep sleep.
Can the white noise volume and type be adjusted?
Yes, most white noise sleep masks allow users to adjust the volume and offer a variety of white noise options, such as rain, wind, and ocean waves.
Can the sound mask be used for meditation or relaxation?
Yes, many people use fismool white noise sound masks to assist with meditation, relaxation, or to get some quiet time while traveling.
How long does the Bluetooth battery last?
The mask has a built-in rechargeable battery that lasts approximately 8-10 hours on a full charge, enough for a full night’s use.
How do I charge the sleep mask? How long does it take?
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The mask charges via a Type-C charging port using the included cable.
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Charging takes approximately 2 hours. A red light indicates charging, and it turns off when fully charged.
What audio playback options does the mask support?
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Bluetooth Mode: Connects to smartphones, tablets, or other Bluetooth devices for music, podcasts, or meditation audio.
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Built-in White Noise: The mask includes pre-set sleep sounds like rain, wind, and forest sounds without requiring an external device.
Is the sleep mask suitable for side sleepers?
Yes, our mask features ultra-thin speakers, ensuring comfort even for side sleepers without causing pressure.
Can the sleep mask be washed?
Yes, but the electronic components must be removed before washing:
- Gently take out the internal speakers and battery module.
- Hand wash or use a low-temperature machine wash for the fabric part. Avoid bleach.
- Let the mask dry completely before reinserting the electronics.
Is the mask suitable for people with sensitive skin?
Yes, we use hypoallergenic and breathable materials. However, if you have extremely sensitive skin, we recommend doing a patch test before first use.
PACKET Sleep Mask
What is a fismool pocket eye mask?
Fismool pocket eye mask is a lightweight, foldable, and portable sleep mask designed for easy carrying. It fits conveniently in a pocket, handbag, or suitcase, making it perfect for travel and everyday use.Click here for more product related information.
Who is this eye mask suitable for?
Our pocket eye mask is suitable for anyone seeking quality sleep, especially:
- Users who need total darkness
- Frequent travelers (business or leisure)
- Office workers who take power naps
- People who are sensitive to light
Does the pocket eye mask effectively block light?
Yes, our fismool eye mask features a 3D contoured design, ensuring a snug fit around the eyes to minimize light leakage, allowing you to enjoy complete darkness anywhere.
What material is the fismool pocket eye mask made of? Is it breathable?
We use skin-friendly and breathable materials, such as ultra-soft cotton, silk, or high-density memory foam, providing comfort without overheating, even for extended wear.
Is the strap adjustable?
Yes, our packet eye mask comes with an adjustable elastic strap or Velcro, allowing for a customized fit without putting pressure on the eyes.
Is the pocket eye mask suitable for side sleepers?
Yes, our eye mask is designed to be lightweight and soft, ensuring comfort even for side sleepers.
Can I wash the pocket eye mask in a washing machine?
Hand washing is recommended for durability. If machine washing is necessary, use a laundry bag and select a gentle, low-temperature wash cycle to prevent damage.
Will the fismool packet sleep mask affect eye health?
No, our eye mask is pressure-free, designed to fit comfortably without pressing on the eyes, ensuring good blood circulation and maintaining eye health.
Is the pocket eye mask suitable for people with sensitive skin?
Yes, we use hypoallergenic materials. However, if you have extremely sensitive skin, we recommend doing a patch test before first use to ensure no allergic reaction.
When should I replace the eye mask?
We recommend replacing the eye mask every 3-6 months, or when:
- The material wears out or deforms, reducing its light-blocking efficiency.
- The elastic strap loses its elasticity, making it difficult to stay in place.
- For hygiene reasons, after prolonged use.
KID’S Sleep Mask
What age group is this kid’s eye mask suitable for?
Our kid’s eye mask is suitable for kids aged 3 and above. However, we recommend parents adjust the strap to fit their child’s head circumference for a comfortable fit.
Is this fismool kid’s eye mask safe for sensitive skin?
Yes, we use skin-friendly and non-irritating materials, such as pure cotton, silk, or breathable fibers, making it safe for children’s delicate skin. It has passed safety tests and is free from harmful chemicals.
Does the fismool kid’s eye mask have an adjustable strap?
Yes, our kid’s mask features an adjustable elastic strap, allowing for a customized fit according to the child’s head size, ensuring comfort without being too tight.
Can this kid‘s eye mask help improve my child’s sleep?
Yes, the kid’s eye mask can:
- Reduce light interference, helping children fall asleep faster.
- Improve deep sleep quality, preventing frequent wake-ups due to light exposure.
- Encourage healthy sleep habits, perfect for naps or travel.
Is this eye mask suitable for daytime naps or travel?
Yes, our kid’s eye mask is lightweight and portable, making it perfect for naps, long trips, airplanes, or car rides, providing a quiet and comfortable sleeping environment for kids.
How do I clean the kid’s eye mask?
To maintain hygiene and comfort, we recommend:
- Hand washing preferred: Gently wash with warm water and mild detergent, then air dry.
- Machine washing with care: If necessary, use a laundry bag and select a gentle, low-temperature setting.
- Avoid high-temperature drying: High heat may affect the elasticity and material of the eye mask.
Will the eye mask affect my kid’s eye health?
No, our eye mask is designed to fit gently without putting pressure on the eyes or skin, ensuring comfort without affecting vision or eye health.
Is this eye mask suitable for children with sensitive skin?
Yes, we use hypoallergenic materials. However, if your child has specific skin conditions (such as eczema or allergies), we recommend a patch test before first use (place it on the inner arm briefly to check for reactions).
When should I replace the kid’s eye mask?
We recommend replacing the eye mask when:
- It shows visible wear or deformation, affecting comfort.
- The elastic strap loses its elasticity, making it difficult to stay in place.
- For hygiene reasons, replace it every 3-6 months, especially for children with sensitive skin.
Earplugs
What is the working principle of fismool earplugs?
Passive Noise Cancellation (PNC): Blocks external noise through physical materials such as memory foam or silicone.
In what situations are noise-canceling earplugs suitable?
Noise-canceling earplugs are suitable for:
- Traveling/Flying: Reduces airplane noise and enhances comfort.
- Office/Study: Blocks ambient noise to improve focus.
- Sleeping: Minimizes disturbances from snoring and traffic noise.
- Commuting: Reduces subway and bus noise, protecting hearing.
Will wearing fismool earplugs cause discomfort?
Some users may feel ear pressure when first using active noise-canceling earplugs.This is due to ANC technology altering ear canal pressure, but it usually disappears as you adapt.Choosing the right earplug size can also reduce discomfort.
Will fismool earplugs completely eliminate all noise?
No, noise-canceling earplugs mainly reduce continuous low-frequency noises (such as engine hum and air conditioning), but sudden noises (such as voices and honking) may still be heard.
Can fismool earplugs be used for a long time?
Yes, but it is recommended to remove them every 4-6 hours for a break to avoid ear canal pressure.
Do fismool earplugs come in different sizes?
Yes, we offer different sizes (S/M/L) to fit various ear canal sizes and ensure comfort.Click here to view more information about fismool earplugs.
Can fismool earplugs be washed?
Remove the silicone ear cushions to wash and dry them.
Are fismool earplugs harmful to the ears?
Proper use is not harmful, but prolonged wearing may cause moisture buildup or mild discomfort. Regular cleaning and ear breaks are recommended.
How effective are passive noise-canceling earplugs?
The effectiveness depends on the material and fit, typically fismool earplugs reducing 20-35dB of ambient noise, which is suitable for most daily situations.
Sleep Aid Device
What features do these sleep devices have?
Our sleep device integrates the following functions:
- Aromatherapy Diffuser: Add essential oils to create a relaxing sleep environment.
- Bluetooth Speaker: Supports wireless connection for playing sleep music.
- White Noise Mode: Built-in sleep sounds like rain, ocean waves, etc.
- Soft Night Light: Provides a warm glow for bedtime relaxation.
How do I use the aromatherapy function?
Add 2-3 drops of essential oil to the designated aromatherapy area on top of the device. The scent will naturally diffuse without the need for water.
After adding the essential oil, wait a few minutes for the aroma to spread in the air.
What Bluetooth devices are supported?
The device supports all Bluetooth-enabled phones, tablets, and computers. Simply turn on the device, go to your Bluetooth settings, search for the device, and connect.
What are the best use cases for this device?
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Sleep Aid: Improves sleep quality, ideal for people with insomnia.
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Yoga & Meditation: Combine aromatherapy with soft music to relax.
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Reading Companion: Night light + soothing music for a cozy reading environment.
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Baby Sleep: White noise and warm lighting help babies fall asleep faster.
What type of charging does the device use?
The device uses a Type-C charging port and can be powered via a USB adapter, power bank, or computer.
How do I clean the device?
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The aromatherapy area can be wiped with a dry cloth or alcohol pad to avoid oil buildup.
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The outer casing can be gently wiped with a damp cloth, but do not rinse with water.
Does the device make noise?
The device has no fan or motor, so it operates almost silently, ensuring no disturbance to your sleep.
Is the device safe for pregnant women or children?
The device itself is safe, but please use essential oils that are suitable for children or pregnant women to avoid overly strong scents.
Can the aromatherapy function be turned off?
Yes, if you don’t add essential oils, the device will not release any scent. You can use only the Bluetooth speaker or white noise mode.
Accessories
What accessories are included ?
Our eye mask accessories include:
- Velcro Eye Mask: Can be removed for washing to keep them clean and comfortable.
- Velcro Ear Cups: Detachable design for improved noise isolation and comfort.
Are face masks good for sleeping?
Sleep masks can promote a night of deeper sleep by blocking out light and distractions, allowing you to fall asleep faster. They can also help enhance your sleep cycle, leading to more restful and rejuvenating sleep.
How do I replace the eye mask?
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Gently detach the old eye mask from the ear cups.
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Align the new eye mask with the attachment points and press it into place.
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Ensure the Velcro is securely fastened for stability.
What is the function of the Velcro ear cups?
The Velcro ear cups offer the following benefits:
- Detachable: Can be removed or replaced as needed.
- Enhanced Noise Isolation: Fits snugly around the ears to reduce external noise and improve sleep quality.
- Comfortable & Breathable: Made from soft materials for extended wear.
When should I replace the accessories?
You should consider replacing the accessories if:
- The eye mask is worn out or deformed, affecting comfort.
- The Velcro loses its stickiness, making the ear cups unstable.
- For hygiene reasons, it’s recommended to replace them regularly.
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Are the eye mask accessories suitable for sensitive skin?
Yes, our eye mask uses skin-friendly materials and is suitable for most skin types, including sensitive skin. However, if you:
- Are prone to allergies or redness, we recommend washing the eye mask before first use and conducting a patch test (place it on your inner arm for a few minutes to check for reactions).
- Choose hypoallergenic materials like pure cotton or silk to minimize skin irritation.
- Discontinue use and consult a doctor if any discomfort occurs.